Refund, Replacement & Cancellation Policy
At Ishkripa Poojan Samagri, our products are prepared with purity and devotion. Due to the sacred and consumable nature of poojan samagri, we maintain a strict No Return & No Cancellation Policy.
1. No Return Policy
We do not accept returns once the order has been delivered.
All sales are considered final.
2. No Cancellation Policy
Orders cannot be cancelled once placed.
Once an order is confirmed, it enters immediate processing.
Cancellation requests will not be accepted under any circumstances.
3. Replacement Policy (Damaged or Wrong Item Only)
We may offer a replacement only in the following cases:
Item received is physically damaged
Wrong product delivered
To qualify for replacement:
You must inform us within 24 hours of delivery
Clear photos or unboxing video must be provided
The product must be unused and in original packaging
If approved, we will ship a replacement at no additional cost.
4. No Refund Policy
We do not offer refunds except in rare cases where replacement is not possible due to stock unavailability. In such cases, the refund decision will be at our sole discretion.
5. Contact for Replacement Requests
Please share the following details:
Order ID
Photos / unboxing video
Description of the issue
Email: info@ishkripa.in
Phone: +91 92582 35894
Important Note
As our products are sacred and used for spiritual purposes, hygiene and purity standards prevent us from accepting returns.
Our Commitment 🌿
Each product is prepared with devotion using traditional methods. While we maintain strict policies, we are committed to resolving genuine issues fairly and respectfully.